8/13/2003 09:31:18 AM|||Travis|||

Wow, last night was a hoot.

I went out with Kane (who is know, in my professional opinion, insane) who lost his cool a number of times during the course of our meal. It all started when the waiter would not give us seperate checks. He wanted to give us one check and then have us sort it out. Kane was not going to have that at all. He wanted the bill split up to his specification. The waiter was trying to tell him that he couldn't do it, but we all knew that it could be done.

Shit, Kane needs some help. He really can't take the pressure and blows a gasket way too often. If his perceptions of the world fall below a critical level (and that happens often) then he starts to get angry, in a silly sort of way. Its a simple over-reaction, but it persists. It happened today when he percieved that I wasn't moving fast enough and things were "falling apart" (even though they were not at all). He is probably going to get fired, unless the bond between him and Ruth is big. As I see it, the resturant is such a small portion of sales that no one cares about it. All the cooks, all the waiters are pretty unimportant to the bottom line.

What they fail to see is that pretty much all the guests go to the resurant, and shitty service means that they will not stay there again another night. I am going to apply at the Bacara tomorrow, after a clean shave and a haircutt. They have excellent management.

Wow, the morning is slipping by already. I need to prepare for the meeting with Jake and Jay later on today. Its time to inspire our company to be successful and start measuring, acknowledging and celebrating what makes us great. And letting everyone know that we are great and will become even greater will help as well.

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